Rentals 101: Words of Wisdom & Tricks of the Trade
In vacation rentals we trust... and we want you to trust them too. When it comes to opening up your home to holiday makers, we know you’re bound to have questions about trust and security. Who wouldn’t? As such, we’ve built out our Rentals 101 section to provide you with the information and tools you need to replace concerns with confidence.
Listing and Site Features
The Site
As Canada’s largest rental network, CottageCountry.com provides travelers with a virtual tour of the vacation rental marketplace. Our site is a one stop shop for finding the perfect home away from home for your holiday
The Features
Property Listings: think of our site as the middle man between property owners and renters. With sleek and secure listing pages, searching the site is akin to an online open house for holiday makers. Each listing page includes hi-res photos, rates, and all the other fine details so nothing is left to the imagination.
On Site Messaging
Transparency
As Canada’s great matchmaker of rental relationships, we are mavens of clear communication (with an onsite messaging system to boot). Transparent communication is critical to the rental process and our site is a steward of secure and smooth-running conversation.
Record Keeping
Further, the onsite messaging system acts as a personal assistant, sorting and saving incoming and outgoing correspondence so you can easily look up, refer to and manage received and sent inquiries. Maintaining a paper trail is an important part of planning and when you use the onsite messaging service we do all the record keeping for you. Hooray!
Book It
Transparency
Book It is our custom-built booking and payment system, which allows travelers to make reservations in real time. We’ve made booking a holiday rental as easy as booking a hotel room. Forget sending security deposits to strangers via snail mail! Book It allows guests to book and pay for their stay right through any property’s listing page, thereby accelerating and automating the booking process and eradicating common risks. Book It was designed to protect both renters and owners: the system takes care of key parts of the reservation process ensuring that all bases are covered and everything goes as expected.
User Verification
Ratings & Reviews
Travelers can (and are encouraged to) rate and reviews properties they have rented. This user-sourced system builds rapport, reinforces trust and promotes transparency within the rental community. Reviews are also a form of free feedback to property owners, providing insight on what they can do better to secure more bookings and repeat renters.
Building Reputation
In addition to ratings and reviews, our site acknowledges loyalty and level of experience. Every listing includes a “Member Since” badge as a means of building reputation and demonstrating reliability.
CottageCountry HQ
Headquarters
Most of what we do at HQ is top-secret. But, what we can tell you is that we’re a dedicated team of internet geeks and travel junkies that are diligently working behind-the-scenes to build the best possible rental resource. Part of this team is a customer service crew that is always only a phone call away (and by always, we mean regular business hours). From HQ to you, happy bookings.
